Version 1.6 of the worlds best CDR tool for Cisco Callmanager users is now available. You’ll find many new features, as well as a collection of bugfixes. Please take a moment to watch our Youtube video for more details.



  • features added:11
  • bugs fixed:8
  • new – LDAP authentication is now supported. Users can either authenticate against the internal VoIP Detective database, or against a single LDAP server.
  • new – Emergency alerts can be sent out according to patterns. For example, calls from 33XXX extensions can alert user1@company.com and 44XXX extensions can alert user2@company.com
  • new – malicious call alerts – if a call is flagged as malicious, the admin will receive an email.
  • new – uccx wallboard now allows for multiple user selected queues. Previously, only a single queue, or all queues could be chosen, now a wallboard with a subset of queues can be created.
  • new – admins can now import CDR files manually. This is useful for importing large files, like a CUCM CDR export.
  • new – ability to disable insecure ciphers through the CLI (-SSLv2 -SSLv3 -TLSv1 -TLSv1.1 -DES -3DES)
  • new – team report now shows the average time to answer for all calls that do not go to voicemail.
  • new – call termination codes have been translated to French and Spanish
  • new – admin search allows searches by MAC or Device ID
  • new – CUCM AXL sync offers the option of including end user mobile number, and matching display names based on this data.
  • new – users and administrator can run scheduled reports on demand
  • fix – error when performing a team search using invalid voicemail pilot
  • fix – error in busy hour search when looking for non-numeric characters
  • fix – adding users to VoIP Detective would fail
  • fix – improvements to how call recordings are processed. Admins can choose to filter calls to a recording server (these calls could inflate the number of calls shown in reports)
  • fix – configuration error that prevented saving of the backup ftp username
  • fix – busy hour search – clicking on the details button would not take you to the correct results
  • fix – all calls search – in some instances, zero second inbound calls were not reflected correctly
  • fix – seconds were missing from call start time in admin,calling,cmc,and team exports
  • improvement – bootstrap upgraded to 4.6
  • improvement – configuration page no longer requires a reload to save multiple values