Now introducing Webex call reporting! The best call analytics for CUCM has now branched out to Webex. In addition to Webex, we’ve added many new features and bug-fixes, you can see the full list below.
- features added:10
- bugs fixed:6
- new – Webex calling now available. Includes “admin”, “all calls”, and “inbound” searches.
- new – admin search can be configured as a tailored report
- new – inbound calls – when pulling a report for a single day, a graph is shown that breaks calls out into hourly increments.
- new – wallboard configuration allows for administrators to change default colors
- new – troubleshooting page offers the ability to export raw CDR and CMR data
- new – tailored reports created by the admin can be sent to any email destination (i.e. create tailored reports for other people.)
- new – call legs now include origin and dest termination codes
- new – ability to update OS files using only *.almalinux.org servers
- new – CUCM directory is introduced. An end user facing directory of all CUCM extensions.
- new – endpoint utilization will allow you to filter out inbound, outbound, or zero second calls.
- fix – busy hour search would incorrectly calculate time to answer
- fix – display names missing from inbound scheduled report
- fix – wallboard error that would display deleted queues
- fix – the same gateway could be added to monitoring several times.
- fix – error when enabling remote database access
- fix – when exporting the inbound call search, additional call legs would not be displayed.