We’ve made some impressive changes to this build, namely the addition of “tailored reports”. Now you can easily schedule reports to be emailed to you, directly from the search page.





  • new – CUBE Analytics now allows an admin to search by specific Q.850 error code
  • new – Admins can now run the Range Summary as a scheduled report.
  • new – Admins can now export all managers and their configured extensions in one report.
  • new – ability for customers to directly access the VoIP Detective database. Using MySQL commands, customers can directly query the MariaDB Database. More information : https://support.voipdetective.com/en/support/solutions/articles/48001253487-direct-access-to-the-voip-detective-database
  • new – ‘team wallboards’ are introduced. teams will now be pulled from uccx, and the associated CSQs and agents (with states) displayed on a wallboard.
  • new – ability to filter out transferred calls from the team and inbound call reports. Blind transfer calls often show as unanswered, the allows these to be filtered out.
  • new – “tailored reports” have been added to all calls, busy hour, inbound, outbound, and team searches.
  • new – all calls, Inbound, and team searches may now be limited to open hours. For example, show calls for last week between 8am and 5pm.
  • new – Portuguese translation added
  • new – Average inbound and outbound call time added to the team search
  • new – CUBE search allows exporting to CSV, PDF, and XLSX
  • new – export of the inbound call search in xlsx format now includes more information about additional call legs.
  • fix – error when disabling clickjacking in the command line interface
  • fix – error when setting up a proxy during installation.
  • fix – Calls to extension “0” would not display correctly
  • fix – error in column formatting when running “inbound call report” as a scheduled report
  • fix – error in admin export when filtering calls from internal sources
  • fix – error when updating license end date for offline licenses
  • fix – error during CDR import when the originalCalledPartyNumber is not numeric (i.e. calling a conference bridge that like “b0011648098000”)
  • fix – ssl certificate installation now verifies the file type