Unlock Powerful Insights with VoIP Detective – Your Comprehensive Webex Call Reporting Solution.

Are you struggling to keep track of your Webex call data? VoIP Detective delivers robust, easy-to-understand call reporting that takes the guesswork out of managing your communications. Designed for users of Cisco Webex, VoIP Detective seamlessly integrates with your Webex environment, offering in-depth analytics, detailed call records, and usage reports.

Why Choose VoIP Detective?

  • Store call data for as long as you need. Choose how long to keep your Webex cloud calling data. With VoIP Detective, you can customize data retention to what best fits your organization.
  • Complete Visibility: Get real-time access to call logs, call durations, and participant data for all your Webex calls.
  • Optimize Efficiency: Identify bottlenecks and improve your team’s performance with actionable insights from your communication patterns.
  • Custom Reports: Tailor reports to your organization’s needs and schedule automated reports directly to your inbox.
  • Secure On-Premise Hosting: Keep your sensitive call data in-house, with a reliable and secure on-premise deployment.
  • A full Reporting Suite: By installing VoIP Detective, you’ll not only get access to Webex reporting, but also CUCM, CUBE analytics and MS Teams.
  • Give non-admin users better access to data. Create unlimited logins at no additional cost and set permissions to the data they can access. Allow users to run and schedule reports on their own.

Say goodbye to complex data management and hello to a streamlined, efficient way of tracking your Webex calls. With VoIP Detective, you’re not just getting reports—you’re getting the tools to drive smarter decisions.

Get started with VoIP Detective’s Webex Call Reporting for free:

  1. Download VoIP Detective’s virtual machine using the “Install VoIP Detective Now” link in the upper right corner of this page.
  2. Deploy the virtual machine, and step through the installer and activate Webex reporting
  3. Authorize VoIP Detective through the Webex app store ( detailed information here : Configuring Webex Reporting )

VoIP Detective offers both a free forever version, as well as a more robust, PRO version. Both free and PRO allow for unlimited Webex devices, users and calls.

Pricing Plans

VoIP Detective Webex Reporting is available in Lite version and a Pro version. Upgrading from the Lite version to Pro is as easy as installing a new license key.

Lite

$free / one time

  • No expiration or time limit
  • Includes Call Manager and Webex call reporting
  • No limit to the number of devices.
  • Imports new records every hour
  • Stores 7 days worth of call data (older data is overwritten).
  • No limit to the number of users, managers and administrators you can create
  • Free upgrades forever
  • Run real-time reports such as all calls to and from extension, inbound calls, and outbound calls
  • Admins can see error calls and isolate problems before they impact users
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Pro

$1299 / year

  • Everything that is included in the free version of VoIP Detective
  • Includes Call Manager reporting, Webex call reporting, and CUBE analytics
  • Imports new records every minute
  • Store millions of call records
  • Email alerts for emergency calls
  • Schedule automated reports to be emailed at the time you choose
  • Data privacy / GDPR compliant (mask phone numbers from users)
  • UCCX Wallboard included
  • Support and maintenance included
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